I want to let you know that with the recent management changes here at The Laurels, I am impressed by your maintenance personnel, Freddy Cortes. I submitted a request with Samantha at the office and right away they took care of my request. Freddy was pleasant, helpful and very informative and he took care of all my request. Samantha was very forthcoming with the answers to my question. I was a bit leery at first but thanks to both Samantha(office) and Freddy for giving a great impression of the new management
I've lived at the Laurels for a few years and I simply can't say enough good things about them. Yeah, there are problems, but the staff has always fixed any issues (usually minor) and provided customer service that is simply superior and unique. They have great green spaces, perfect for your dog and you to good long walks. They really make an effort to provide the full, luxury apartment living experience.
Germaina Gross is a wonderful person sweet and showed me a lot of care and concern. she was consistent with following up with me. And made me fell comfortable ..... Thank you Germaina For all of you help we need more people like you in the world.
My wife and I just moved from out of state recently and we had The Laurels as one of our properties to view this week. From the moment we called the leasing office, Daniel was professional, attentive to our needs and made our choice to go with them very easy. When we got to the leasing office, Daniel was a delight. Welcoming athmosphere and his excellent customer service was superb. After touring a few communities that day, we had no doubt that in the near future this will be our home. Daniel is a key factor in our decision and I would recommend coming to see this place and see Daniel.
Thank you for all your help in making our move to Florida painless and enjoyable.
Laurels sigue siendo una comunidad para vivir bien, cómodo y con muy buena atención, además los trabajadores son excelentes personas , las piscinas han sido arregladas recientemente,lo mismo el gimnasio que es amplio y ofrece las comodidades que ud busca,es sano para vivir, muy bueno para los niños, los adultos también tienen muchas cosas a su disposición tales como el billar, las computadoras y el personal listo para ayudar,cuando llamas para arreglar algo te ayudan de inmediato y te soluciona todo lo que tengas que cambiar además es un lugar muy sano y callado. Bajo la nueva administración de la señora shirey alvarez quien está atenta a atender a todas las personas, altamente recomendable laurel of jacaranda. También tiene zona para lavado de autos y parque para sus mascotas, también para bañar a las mascotas.. gracias
From the moment I walked in the door to view an apartment, Kathy was nothing short of helpful. She truly goes above and beyond any service I have ever experienced. Kathy, thank you for all you have done for me. Jenn
We have recently had some pressing repair needs: wiring in the kitchen, the sliding glass door to the lanai. Our maintenance people showed up quickly and handled everything thoroughly. This has been the best response from the community crew in years. They are are quick to respond, more than capable in handling the problems we have, and pleasant to deal with. Thank you for taking such good care of us.
Had such a great experience at the Laurels, from the very beginning! AMANDA took care of every detail and made it such a smooth transition for me and my family! This place has great amenities and a fantastic location!
Wanted to give kudos to Freddy and his partner for coming to my assistance for minor details as I moved in. Iâ€™m very impressed with the staff from Amanda in the front office to several ZRS workers Iâ€™ve encountered. Happy to be here