Resident Reviews
99.05% Satisfaction Rate Add Your Review
  • 100% Satisfaction Rate
    Review 1 of 18: New Home
    My family and I are really happy for being in this amazing place that now we can call home. The leasing process was excellent because of its incredible staff. Mayra helped us in everything we needed and made us felt really comfortable. Mayra and Nick also showed lot pr love for our daughter and our dog and that's when we knew we were in the right place.
  • 100% Satisfaction Rate
    Review 2 of 18: Laurels
    I moved into the Laurels of Jacaranda a few weeks ago The place is great quiet the apartments are totally renovated as well as the great pool area club house and the gym They are now repainting the whole complex The best part is the staff especially Mayra Beltran in the leasing office She took care of everything even my minor issues She even got me a brand new washer dryer which is great Thx to the team and Mayra I love it here
  • 100% Satisfaction Rate
    Review 3 of 18: Great Experience
    I lived at The Laurels with my family for 2 years ago and it was a great experience. The maintenance service was good and fast. And I wanted to say a special thank you to Kathleen. She helped me from day one when I went to see the apartment and all the others who lived there. She was always very helpful and attentive. Thanks for everything
  • 100% Satisfaction Rate
    Review 4 of 18: Professionalism
    Katherine S. Is the TRUTH!!!! The property is breathtaking!!!
  • 94.29% Satisfaction Rate
    Review 5 of 18: 7 year tenant
    Extremely accommodating and responsive team. Maintenance is terrific and timely. Love the community. Great access. Good ammenities.
  • 100% Satisfaction Rate
    Review 6 of 18: Great location and great customer service
    Hello. I’d like to say that when I first walked into laurels at jacaranda I immediately felt welcomed and at home. Diana made me feel so at ease due to the stress I was facing with my move. She is very professional in every way and made the process of moving in so smooth that I was impressed at how fast I was given the key to immediately move in. The place also has great amenities that I have not seen in other rental communities. The Laurels at Jacaranda has a great location as well. Thank you Diana for all of your help. I feel at home already thanks to you!
  • 100% Satisfaction Rate
    Review 7 of 18: Staff
    Apartments are very nice inside . I'm very pleased. Sataria was are very helpful and friendly. Thank you for your assistance..... Love it here! Tina
  • 100% Satisfaction Rate
    Review 8 of 18: I was a resident in the neighborhood very good place to live
    the apartments are spacious the environment is very beautiful, with large green areas, very good recreation areas, and safety for children. Above all, the administration and maintenance staff are excellent, they have bilingual people, which favors the attention of all the recidents, for example I remember Ms. Kathy Garcia, very professional as well as everyone.
  • 100% Satisfaction Rate
    Review 9 of 18: Staff members that do a great job
    I’ve dealt with a lot of different properties in my lifetime but this is been the best five or six years of renting a apartment that I’ve been through. Shirley the manager is van tastic she’s one of the best property managers I’ve ever met. Shirley make sure that the property stays nice and it’s appearance looks good and whatever the problem is it gets fixed. Kat the assistant manager goes out of her way to accommodate whatever the tenant needs and what the property needs. The leasing agents are also fantastic especially Kathy I’ve known her for a couple of years now and she does a van tastic job everybody at the laurels Liet,Freddy, Gustavo, and anyone else that I forgot I’m sorry but they’re all excellent people at what they do. No matter what the problem is they will try to come to some solution and resolution.Keep in mind I am an ex-property manager and owned a landscape company that was very profitable for 10 years so I know a little bit about it I’m not a regular tenant.
  • 97.14% Satisfaction Rate
    Review 10 of 18: On point with maintenance call
    Wanted to give kudos to Freddy and his partner for coming to my assistance for minor details as I moved in. I’m very impressed with the staff from Amanda in the front office to several ZRS workers I’ve encountered. Happy to be here
  • 97.14% Satisfaction Rate
    Review 11 of 18: Awesome place!
    Had such a great experience at the Laurels, from the very beginning! AMANDA took care of every detail and made it such a smooth transition for me and my family! This place has great amenities and a fantastic location!
  • 100% Satisfaction Rate
    Review 12 of 18: Great maintenance
    We have recently had some pressing repair needs: wiring in the kitchen, the sliding glass door to the lanai. Our maintenance people showed up quickly and handled everything thoroughly. This has been the best response from the community crew in years. They are are quick to respond, more than capable in handling the problems we have, and pleasant to deal with. Thank you for taking such good care of us.
  • 100% Satisfaction Rate
    Review 13 of 18: Kathy rocks
    From the moment I walked in the door to view an apartment, Kathy was nothing short of helpful. She truly goes above and beyond any service I have ever experienced. Kathy, thank you for all you have done for me. Jenn
  • 94.29% Satisfaction Rate
    Review 14 of 18: Excelente comunidad
    Laurels sigue siendo una comunidad para vivir bien, cómodo y con muy buena atención, además los trabajadores son excelentes personas , las piscinas han sido arregladas recientemente,lo mismo el gimnasio que es amplio y ofrece las comodidades que ud busca,es sano para vivir, muy bueno para los niños, los adultos también tienen muchas cosas a su disposición tales como el billar, las computadoras y el personal listo para ayudar,cuando llamas para arreglar algo te ayudan de inmediato y te soluciona todo lo que tengas que cambiar además es un lugar muy sano y callado. Bajo la nueva administración de la señora shirey alvarez quien está atenta a atender a todas las personas, altamente recomendable laurel of jacaranda. También tiene zona para lavado de autos y parque para sus mascotas, también para bañar a las mascotas.. gracias
  • 100% Satisfaction Rate
    Review 15 of 18: Excellent Customer Service is understated
    My wife and I just moved from out of state recently and we had The Laurels as one of our properties to view this week. From the moment we called the leasing office, Daniel was professional, attentive to our needs and made our choice to go with them very easy. When we got to the leasing office, Daniel was a delight. Welcoming athmosphere and his excellent customer service was superb. After touring a few communities that day, we had no doubt that in the near future this will be our home. Daniel is a key factor in our decision and I would recommend coming to see this place and see Daniel. Thank you for all your help in making our move to Florida painless and enjoyable.
  • 100% Satisfaction Rate
    Review 16 of 18: Staff
    Germaina Gross is a wonderful person sweet and showed me a lot of care and concern. she was consistent with following up with me. And made me fell comfortable ..... Thank you Germaina For all of you help we need more people like you in the world.
  • 100% Satisfaction Rate
    Review 17 of 18: The best parts of Plantation
    I've lived at the Laurels for a few years and I simply can't say enough good things about them. Yeah, there are problems, but the staff has always fixed any issues (usually minor) and provided customer service that is simply superior and unique. They have great green spaces, perfect for your dog and you to good long walks. They really make an effort to provide the full, luxury apartment living experience.
  • 100% Satisfaction Rate
    Review 18 of 18: Freddy Cortes and Samantha(Office)
    I want to let you know that with the recent management changes here at The Laurels, I am impressed by your maintenance personnel, Freddy Cortes. I submitted a request with Samantha at the office and right away they took care of my request. Freddy was pleasant, helpful and very informative and he took care of all my request. Samantha was very forthcoming with the answers to my question. I was a bit leery at first but thanks to both Samantha(office) and Freddy for giving a great impression of the new management